Hotel Sales Manager

Hotel Warner•West Chester, PA

About The Position

Hotel Warner in West Chester, Pennsylvania, is seeking a Hotel Sales Manager to drive revenue growth and market positioning at an 80-room property. The role leads proactive sales efforts, develops strategic partnerships, and executes revenue-driving initiatives across key market segments. The manager works closely with on-property leadership and Extreme Hospitality’s management team to maximize topline performance and support operational excellence. This is a results-oriented role in a fast-paced, entrepreneurial hospitality environment. Its primary market focus is increasing room business across FIT, Tour, Sports, SMERF, and Leisure segments, while also supporting corporate, group, and local demand.

Requirements

  • Proven experience in hotel sales, hospitality management, or a related field, with a track record of driving revenue growth.
  • Strong understanding of hotel sales processes, revenue management principles, and financial performance metrics.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to work cross-functionally with operations, revenue management, and ownership groups.
  • Strong organization, attention to detail, and follow-through.
  • Self-starter with an entrepreneurial mindset and results-oriented approach.

Nice To Haves

  • Experience working within branded hotel environments such as Marriott, Hilton, or Hyatt; the posting notes that independent-hotel experience is preferred.
  • Experience with CRM systems, sales reporting tools, and hotel PMS systems.

Responsibilities

  • Develop and execute sales and marketing strategies to drive occupancy, ADR, and total revenue across corporate, group, leisure, and local demand segments.
  • Identify, prospect, and secure new business through direct sales, networking, community engagement, and strategic outreach.
  • Increase room business, with primary emphasis on FIT, Tour, Sports, SMERF, and Leisure markets.
  • Build and maintain relationships with corporate clients, travel managers, event planners, and local partners.
  • Conduct outside sales calls, site tours, and sales blitzes, and participate in industry events and trade shows.
  • Collaborate with revenue management and operations teams to align pricing, positioning, and guest experience strategies.
  • Monitor market trends, competitive-set performance, and demand patterns to identify revenue opportunities.
  • Partner with property leadership to support seamless execution of group business and exceptional guest experiences.
  • Maintain accurate sales reporting, forecasting, and pipeline management.
  • Uphold brand standards and comply with company policies and operational procedures.

Benefits

  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Performance-based bonus opportunities
  • Professional development and growth opportunities within a rapidly expanding platform
  • Exposure to a diverse portfolio of branded and independent assets
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