Hotel Sales Manager – Catering & Room Sales Job Description

DoubleTree by Hilton Roseville MN•Roseville, MN

2h•$70,000 - $75,000•Hybrid

About The Position

The Hotel Sales Manager is a dual-focus sales and events professional responsible for driving revenue across both catering and guest room bookings. This position manages the full sales cycle from prospecting and proposal development through contract execution, event delivery, and post-event follow-up — serving as a primary point of contact for group and event clients. The ideal candidate combines a strong catering operations background with a consultative room sales approach, and thrives in a fast-paced, relationship-driven environment.

Requirements

3–5 years of hotel sales experience with focus on group catering and/or room sales
Strong sales, negotiation, and relationship-building skills
Experience with hotel sales systems including PEP and Salesforce
Excellent written and verbal communication skills
Strong proposal writing and contract negotiation abilities
Ability to manage multiple accounts and events simultaneously
Professional presentation and customer service skills

Nice To Haves

Experience with Delphi Hotel Sales system
Experience within branded hotel environments
Knowledge of local and regional meetings and events markets

Responsibilities

Solicit, develop, and close group room blocks for meetings, conferences, and events
Manage assigned accounts through proactive outreach, relationship development, and site visits
Negotiate room rates, contracts, and attrition clauses aligned with hotel revenue strategies
Conduct hotel tours, presentations, and client meetings to promote hotel services and amenities
Track and report booking pace, pickup, and room revenue performance against goals
Sell and manage food and beverage components for group events and catering functions
Develop detailed Banquet Event Orders (BEOs) and customized catering proposals
Upsell catering packages, AV services, and ancillary offerings to maximize revenue
Coordinate with Banquet and Culinary teams to ensure seamless event execution
Respond to RFPs within defined timelines using customized and competitive proposals
Maintain accurate account records, contracts, proposals, and CRM documentation
Collaborate with leadership on account planning and quarterly business reviews
Attend trade shows, networking functions, and industry events
Participate in sales meetings, pre-convention meetings, and training sessions
Perform additional duties and special projects as assigned