Hotel Sales & Event Coordinator
About The Position
The Hotel Sales & Event Coordinator supports the Sales and Catering team by coordinating meetings, social events, and group room blocks while managing the daily administrative needs of the sales office. The role serves as a welcoming point of contact for clients and works closely with hotel departments to ensure accurate communication, organized documentation, and an exceptional guest experience from planning through execution. The coordinator handles event details such as meeting space, menus, room setups, and audiovisual needs; prepares and distributes Banquet Event Orders (BEOs); and assists with wedding and group room blocks, rooming lists, reservations, and guest requests. The role also supports sales inquiries, proposals, contracts, client follow-up, site visits, and appointments, and provides assistance before, during, and after events. Occasional evening and weekend event support may be needed. The position is with DoubleTree Suites by Hilton Naples and Guest Services, Inc., a hospitality management company and National Park Service concessionaire. Guest Services is an Equal Opportunity employer.
Requirements
- Strong organizational and communication skills.
- Attention to detail and the ability to manage multiple priorities.
- A friendly, professional approach and a commitment to guest service.
- Availability to support occasional evening and weekend events as needed.
Nice To Haves
- One to three years of hotel or hospitality experience preferred.
Responsibilities
- Coordinate event details, including meeting space, menus, room setups, and audiovisual needs.
- Serve as a welcoming contact for clients throughout the planning process.
- Prepare and distribute Banquet Event Orders (BEOs) and communicate details to hotel departments.
- Assist with wedding and group room blocks, rooming lists, reservations, and guest requests.
- Assist with sales inquiries, proposals, contracts, correspondence, and client follow-up.
- Track agreements, deposit deadlines, and event details to help keep bookings on schedule.
- Assist with site visits, client appointments, and daily sales office administration.
- Provide support before, during, and after events to help ensure a seamless experience.
Benefits
- Hilton Team Member travel rates
- Great benefits (not further specified)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
