Hotel Sales Coordinator
About The Position
The Hotel Sales Coordinator assists clients with booking hotel meeting and event spaces, supports the sales department, and provides services directly to clients. The coordinator works with hotel departments and outside vendors to help ensure events and meetings run smoothly. The role answers telephone calls and responds to caller and client inquiries about the property, its facilities, and services. It serves as a point of contact for clients, communicating by phone and email, and coordinates internally with the sales and marketing team. The coordinator also generates reports, prepares proposals and collection details, and coordinates with clients and suppliers.
Responsibilities
- Answer telephone calls and respond to caller inquiries in a pleasant manner.
- Answer client and booker questions about property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, and restaurants.
- Serve as the point of contact for clients and respond to questions and requests by phone and email.
- Coordinate internally with the sales and marketing team.
- Generate reports and prepare proposals and collection details.
- Coordinate with clients and suppliers.
- Assist clients in booking hotel meeting and event spaces and work with hotel departments and outside vendors to help events and meetings run smoothly.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid holidays
- Paid time off
- Employee Assistance Program and Fund
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
