Hotel Sales & Event Coordinator

Guest Services, Inc.•Naples, FL

About The Position

The Hotel Sales & Event Coordinator supports the Sales and Catering team by coordinating meetings, social events, and group room blocks while managing the daily administrative needs of the sales office. The role serves as a welcoming point of contact for clients and works with hotel departments to ensure accurate communication, organized documentation, and a positive guest experience throughout planning and event execution. The coordinator handles event details such as meeting space, menus, room setups, and audiovisual needs; prepares and distributes Banquet Event Orders; assists with wedding and group room blocks, rooming lists, reservations, guest requests, sales inquiries, proposals, contracts, correspondence, and follow-up. The role also tracks agreements, deposit deadlines, and event details; supports site visits, appointments, and sales office administration; and assists before, during, and after events. Occasional evening and weekend availability is needed to support events.

Requirements

  • Strong organizational and communication skills.
  • Attention to detail and the ability to manage multiple priorities.
  • A friendly, professional approach and a commitment to guest service.
  • Availability to support occasional evening and weekend events as needed.

Nice To Haves

  • One to three years of hotel or hospitality experience preferred.

Responsibilities

  • Coordinate event details, including meeting space, menus, room setups, and audiovisual needs.
  • Serve as a welcoming contact for clients throughout the planning process.
  • Prepare and distribute Banquet Event Orders (BEOs) and communicate details to hotel departments.
  • Assist with wedding and group room blocks, rooming lists, reservations, and guest requests.
  • Assist with sales inquiries, proposals, contracts, correspondence, and client follow-up.
  • Track agreements, deposit deadlines, and event details to help keep bookings on schedule.
  • Assist with site visits, client appointments, and daily sales office administration.
  • Provide support before, during, and after events to help ensure a seamless experience.

Benefits

  • Hilton Team Member travel rates
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