Sales Marketing Staff/Catering Staff

Magna Hospitality Groupβ€’Marlborough, MA
β€’$0 - $22

About The Position

The Hotel Sales Coordinator supports the Sales Department and works closely with the Front Desk and hotel operations to provide a seamless experience for groups, corporate clients, and individual guests. The role involves assisting with group reservations, client communications, sales inquiries, event coordination, and follow-up while contributing to guest satisfaction and hotel revenue goals. It offers an opportunity to develop sales skills and build a hospitality career, with training and development in a positive, collaborative environment. Advancement paths listed include Sales Manager, Group Sales Manager, Business Transient Sales Manager, Area Sales Manager, and Director of Sales. The company also offers a Management Development Program with hands-on experience, training, and mentorship.

Requirements

  • Strong communication, organization, and relationship-building skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Comfort learning hotel reservation and sales systems.
  • Ability to learn and apply basic sales techniques.
  • Professional, outgoing, and team-oriented personality.
  • Schedule flexibility, including weekends and holidays as needed.

Nice To Haves

  • Previous hotel sales, catering, reservations, or hospitality experience is preferred.
  • Familiarity with social media and digital marketing is a plus.

Responsibilities

  • Respond to client and guest inquiries and assist with new business opportunities.
  • Coordinate group reservations, room blocks, rooming lists, contracts, and special requests.
  • Communicate group and event details with the Front Desk, Housekeeping, Food & Beverage, and other departments.
  • Assist with sales proposals, client follow-up, hotel events, promotions, and social media updates.
  • Maintain accurate information in hotel sales, reservation, and property-management systems.
  • Provide professional customer service and support the Sales team with administrative tasks and special projects.

Benefits

  • 401(k)
  • Health, dental, vision, and life insurance
  • Voluntary insurance options
  • Management Development Program
  • TEAM member and travel discounts
  • Vacation, wellness, and holiday pay
  • Career advancement opportunities
  • Employee referral bonus program
  • Full-time positions are benefits eligible, including paid time off, travel discounts, medical benefits, and other insurance options.
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