Hotel Parking Cashier Attendant - Four Seasons Houston

Towne Park • Houston, TX

7d • Onsite

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing attentive, friendly, and efficient hospitality services to guests. The role processes payments, supports guests with directions and information, operates cashiering equipment, and completes shift reports in accordance with established procedures. Work is primarily outdoors for extended periods, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Standard shifts may range from 7:00 a.m. to 3:00 p.m. or 3:00 p.m. to 11:00 p.m. Mid-shifts may range from 9:00 a.m. to 5:00 p.m., 11:00 a.m. to 7:00 p.m., or 1:00 p.m. to 9:00 p.m. Shift times may change based on hotel business volume and candidate availability. The hourly base pay range is $14–$15, with actual compensation based on job-related skills, experience, education or training, and location.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including using American money.
• Ability to read and write standard English and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group situations with guests, clients, and employees.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to talk or hear; sit or stand for extended periods; and, as needed, run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
• Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and greater than 10 pounds constantly to move objects.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat them and associates with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, use appropriate greetings and Towne Park phone etiquette, and welcome guests to the location.
• Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Determine guest charges, process cash, credit, or direct-billing payments, categorize tickets for audit purposes, collect and reconcile revenue, and provide payment receipts.
• Complete accurate and timely shift reports; follow standard operating procedures for cash banks; operate registers, gates, and credit card machines; and obtain information about daily events and applicable rates.
• Complete assigned tasks in a timely manner as instructed by the Lead Cashier or Account Manager.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are able to enroll in the company’s 401k retirement savings plan.
• Benefit eligibility depends on job classification, length of employment, and hours worked; benefits may change and may be subject to plan or program terms. Seasonal and temporary roles are not eligible for the listed benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED