Hotel Lounge Bartender

McKibbon Hospitality•Charlotte, NC

About The Position

The bartender prepares and serves customized beverages to hotel restaurant and bar guests in a friendly, energetic, and timely manner. The role focuses on helping guests enjoy or relax at the bar through attentive service, effective communication, and multitasking. The bartender is expected to know drink preparation and presentation, maintain beverage quality, and contribute to a clean and welcoming bar environment. The position also involves accurate cash handling, following company serving-size standards to manage drink costs, anticipating guest needs, and adapting quickly as priorities change. Bartenders are expected to embody McKibbon’s guiding principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Requirements

One to two years of experience as a bartender.
Ability to work a flexible schedule, including shifts, weekends, and holidays.
Legal ability to serve alcohol in the applicable state or province.
Knowledge of state and local guidelines for alcohol service.
Knowledge of drink preparation.
Computational skills to process guest payments.
Ability to lift trays of beverages or food weighing up to 30 pounds on a regular basis.
Motivated self-starter.
Conscientious and driven to serve guests with professionalism and courtesy.

Nice To Haves

Food safety certification and/or alcohol service training.

Responsibilities

Approach each guest interaction with the goal of exceeding guest expectations.
Embody the company culture in daily interactions with guests and associates.
Prepare drinks according to serving sizes in the company manual to keep drink costs at a minimum.
Create an energized bar experience through friendly, personalized service.
Maintain an accurate cash drawer throughout the night and account for discrepancies in the final tally.
Maintain the cleanliness and condition of the bar and its surroundings.
Support product quality and guest satisfaction.
Anticipate customer needs and adapt goals and direction quickly.
Prepare and present drinks knowledgeably.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability coverage.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with position-dependent incentives.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.