Hotel Houseman
About The Position
The Hotel Houseman cleans and maintains hotel public spaces, guest-floor service areas, and back-of-house facilities. The role also supports room attendants by stripping rooms, stocking linen supplies and floor closets, retrieving requested items, and delivering or retrieving items requested by guests, the front desk, or housekeeping supervisors. The employee may also complete projects and requests assigned by management. The position provides courteous guest service and maintains cleanliness, sanitation, and organization according to established housekeeping standards and safety practices. Work is performed independently under the direct supervision of the Housekeeping Supervisor, with assignments and completed work subject to supervisory direction and inspection. The work takes place in a climate-controlled hotel and casino setting.
Requirements
- General knowledge of microbial growth prevention and intervention.
- General knowledge of infection control.
- Knowledge of manufacturer safety decals on chemicals and supplies.
- Knowledge of possible adverse reactions from mixing chemicals.
- Knowledge of prescribed safety rules and regulations.
- Knowledge of evaluation methods for cleaning products and equipment.
- Knowledge of overall housekeeping operations.
- Ability to perform extensive physical activity, including climbing, lifting, bending, and reaching, and to lift items weighing up to 70 pounds.
Responsibilities
- Provide friendly, courteous customer service and maintain positive guest relations.
- Monitor and maintain cleanliness, sanitation, and organization in assigned work areas.
- Clean assigned rooms or public areas as needed, including windows, floors, stairwells, entryway mats, and guest hallways.
- Report damage or theft in guest rooms or public spaces.
- Complete work orders for maintenance needs in guest rooms or public areas.
- Clean up accidental spills as soon as possible.
- Load and unload supplies and equipment to stock guest-room linen closets.
- Maintain floor closets by removing trash, wiping shelves, sweeping floors, and arranging inventory.
- Remove dirty linen, glassware, and trash from room attendants’ carts and transport them to the appropriate area.
- Support room attendants by stripping rooms, stocking supplies, and retrieving items they need.
- Deliver and retrieve items requested by guests, the front desk, and housekeeping supervisors.
- Evaluate cleaning products and equipment, recommend options, and maintain sufficient housekeeping inventory.
- Participate in training related to cleanliness standards and follow prescribed safety practices.
- Recommend changes that may produce tangible savings for Grand Casino Hotel and Resort.
- Complete projects and requests assigned by management.
Benefits
- Medical insurance for full-time positions, with stated biweekly employee paycheck deductions by coverage tier.
- Dental insurance for full-time positions, with stated biweekly employee paycheck deductions by coverage tier.
- Vision insurance for full-time positions, with stated biweekly employee paycheck deductions by coverage tier.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
