Hotel Housekeeping Supervisor - First Shift

Holiday Inn Express Bettendorf•Bettendorf, IA

3d•Onsite

About The Position

The Hotel Housekeeping Supervisor at the Holiday Inn Express in Bettendorf, Iowa, oversees day-to-day housekeeping operations, including staffing, work assignments, employee coaching, safety procedures, and property cleanliness standards. The supervisor responds to guest concerns and supports preventative maintenance programs for guest rooms and public areas. The role offers eligibility for a monthly bonus of up to $300.

Requirements

At least 1 year supervising a department of 10 or more employees.
Prior housekeeping and laundry experience.
Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

Manage day-to-day staffing requirements and plan and assign employees’ work.
Mentor, coach, and provide regular feedback to employees to help manage conflict and improve performance.
Oversee staff training and compliance with safety and security procedures.
Assist the manager with preventative maintenance programs for guest rooms and public areas.
Respond to guest complaints and special requests, taking action to ensure guest satisfaction.
Inspect guest rooms and suites, linen rooms, and public areas to ensure housekeeping and cleanliness standards are maintained.
Perform other duties as assigned.