Hotel Guest Room Attendant - MGM Grand Detroit

MGM Resorts • Detroit, MI

12d • $17

About The Position

As a Guest Room Attendant at MGM Grand Detroit, you will clean and refresh guest rooms, maintain high standards of cleanliness, replenish amenities, and ensure each room meets the property's luxury expectations. The role involves working in a fast-paced team environment, interacting with guests, and delivering outstanding service.

Requirements

• High energy and a positive attitude.
• Hardworking and attentive to detail.
• Welcoming and engaging demeanor.
• Basic knowledge of health, safety, and sanitation regulations.
• Ability to handle multiple tasks at one time.
• Excellent customer service and interpersonal skills.

Nice To Haves

• Experience working in hospitality, a hotel, or a similar resort.

Responsibilities

• Work with a diverse team to achieve company goals.
• Engage with guests while maintaining the cleanliness, sanitation, and appearance of guest rooms.
• Follow proper repair-reporting procedures to help ensure guest safety.
• Clean guest rooms and bathrooms to company standards, including vacuuming, dusting, removing trash, and changing bed linens.
• Use problem-solving skills to address guest situations and enhance the guest experience.

Benefits

• Wellness incentive programs to support physical and mental health.
• Health and income protection benefits for eligible employees.
• Access to company hotel, food and beverage, retail, and entertainment discounts.
• Free meals in the employee dining room.
• Programs and networking opportunities to support promotion.
• Volunteer opportunities to give back to the community.
• Discounts through company partners, including travel, electronics, and online shopping.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed