Hotel Guest Room Attendant - MGM Grand Detroit

MGM Resorts International • Detroit, MI

1d • Onsite

About The Position

As a Guest Room Attendant, you will clean and refresh guest rooms, maintain high standards of cleanliness, replenish amenities, and ensure each room meets the property's luxury expectations. The role calls for a reliable, hardworking, detail-oriented person committed to delivering outstanding service. You will work with a diverse team in a fast-paced environment and help create a positive guest experience.

Requirements

• Positive, high-energy attitude.
• Hardworking and attentive to detail.
• Welcoming and engaging manner.
• Basic knowledge of health, safety, and sanitation regulations.
• Ability to handle multiple tasks at once.
• Strong customer service and interpersonal skills.

Nice To Haves

• Experience working in hospitality, a hotel, or a similar resort.

Responsibilities

• Clean and refresh guest rooms and bathrooms to company standards, including vacuuming, dusting, removing trash, and changing bed linens.
• Maintain the cleanliness, sanitation, and appearance of guest rooms.
• Replenish guest room amenities.
• Follow proper procedures for reporting repairs to help ensure guest safety.
• Engage with guests in a welcoming manner and use problem-solving skills to address situations and enhance their experience.
• Work with a diverse team to achieve company goals.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Health and income protection benefits for eligible employees.
• Company hotel, food and beverage, retail, and entertainment discounts.
• Free meals in the employee dining room.
• Programs and networking opportunities to support promotion.
• Volunteer opportunities to give back to the community.
• Discounts with company partners, including travel, electronics, and online shopping.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed