Hotel Guest Room Attendant - MGM Grand Detroit

MGM Resorts International•Detroit, MI
•Onsite

About The Position

As a Guest Room Attendant, you will clean and refresh guest rooms, maintain high standards of cleanliness, replenish amenities, and ensure each room meets the property's luxury expectations. The role calls for a reliable, hardworking, detail-oriented person committed to outstanding guest service. The position is based at MGM Grand Detroit in Detroit, Michigan, with a stated starting rate of $17.36.

Requirements

  • High energy and a positive attitude.
  • Hardworking and attentive to detail.
  • Welcoming and engaging manner.
  • Basic knowledge of health, safety, and sanitation regulations.
  • Ability to handle multiple tasks at one time.
  • Excellent customer service and interpersonal skills.

Nice To Haves

  • Experience working in hospitality, a hotel, or a similar resort.

Responsibilities

  • Maintain the cleanliness, sanitation, and appearance of guest rooms.
  • Engage with guests while working, including smiling and listening to their stories.
  • Follow proper repair reporting procedures to support guest safety.
  • Clean guest rooms and bathrooms efficiently to company standards, including vacuuming, dusting, removing trash, and changing bed linens.
  • Use problem-solving skills to provide a positive guest experience.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Health and income protection benefits for eligible employees.
  • Company hotel, food and beverage, retail, and entertainment discounts.
  • Free meals in the employee dining room.
  • Programs and networking opportunities to support promotion.
  • Volunteer opportunities to give back to the community.
  • Discounts with company partners, including travel, electronics, and online shopping.
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