General Manager at Comfort Inn Bluefield Va

VP Management•Bluefield, VA

170d

About The Position

VP Management is seeking a results-driven, hands-on General Manager to lead a hotel property in Bluefield, Virginia. The role is responsible for daily operations, guest satisfaction, financial performance, and team development. This is a lead-from-the-front position focused on setting standards, building a strong team, and delivering elite guest experiences. The General Manager oversees hotel departments, ensures brand standards and property readiness, manages expenses and revenue performance, develops employees, and maintains compliance with safety regulations, company policies, and brand requirements. The company describes itself as a fast-growing hospitality operator with a portfolio of more than 50 hotels and a culture centered on accountability, teamwork, and growth.

Requirements

Proven experience as a Hotel General Manager or Assistant General Manager.
Strong leadership skills, including the ability to motivate and develop teams.
Solid understanding of hotel operations, budgeting, and forecasting.
Excellent communication and problem-solving abilities.
A high-accountability mindset, taking ownership rather than shortcuts.

Nice To Haves

Experience with Hilton, Marriott, IHG, Wyndham, or Choice brand standards.

Responsibilities

Oversee the Front Desk, Housekeeping, Maintenance, and Food & Beverage departments.
Ensure brand standards are consistently executed and exceeded.
Maintain a clean, safe, and guest-ready property.
Drive guest satisfaction scores and promptly resolve guest concerns professionally.
Create a service culture in which every guest interaction matters.
Manage and control labor, supplies, and other operational expenses.
Drive revenue through occupancy, ADR, and awareness of the local market.
Analyze reports and take action to improve profitability.
Hire, train, and develop a high-performing team.
Coach leaders and hold staff accountable to standards.
Create a positive, drama-free, solution-focused work environment.
Ensure compliance with brand standards, safety regulations, and company policies.
Prepare for and execute successful brand inspections and audits.
Maintain accurate documentation and reporting.