STORE MANAGER - BLUEFIELD, VA STORE #22185
About The Position
The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, scheduling, store operations, inventory, merchandising, cash controls, customer service, safety, and compliance with company policies. The manager opens the store at least twice per week and closes it at least twice per week. The position is performed in a fast-paced retail environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; occasional outdoor weather exposure, hazardous cleaning solutions, and freezer cold; and occasional ladder climbing up to six feet. Regular use of the employee’s own vehicle is required for meetings, visits to other stores, and deposits.
Requirements
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform mathematical calculations, including percentages.
- Knowledge of cash handling, cashier accountability, and deposit control.
- Ability to perform cash-register functions and generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
- Good organizational skills and attention to detail.
- Ability to solve problems and handle a variety of situations.
- Valid driver’s license.
Nice To Haves
- High school diploma or equivalent preferred.
- One year of management experience in a retail environment preferred.
Responsibilities
- Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
- Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to termination.
- Recommend employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
- Ensure the store is effectively opened and closed each day; personally open at least twice and close at least twice per week.
- Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
- Manage ordering and in-stock targets; review ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle counts.
- Oversee merchandise staging, stocking, and storage in accordance with company work processes.
- Ensure merchandise presentation, fixture use, pricing, and signage meet established practices.
- Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
- Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
- Provide customer-service leadership.
- Maintain a clean, organized store and a safe and secure environment for employees and customers.
- Ensure the store has the tools needed to perform required tasks.
- Follow company policies and procedures and ensure employee compliance.
- Complete paperwork and documentation according to guidelines and deadlines.
Benefits
- Health insurance coverage options
- Supplemental benefit programs
- 401(k) Savings Plan
- Paid sick leave where required by law
- Vacation
- Paid maternity and parental leave
- Potential eligibility for short-term incentive opportunities based on individual and/or company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
