Store Manager - Charlottesville, VA

Tractor Supply Company • Charlottesville, VA

1d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory, controlling expenses and shrink, and managing store profit and sales.

The trainee learns to lead daily store operations, including staffing and scheduling, customer service, merchandise presentation and flow, inventory controls, paperwork, budgeting, sales forecasting, and auditing. The role also involves fostering an inclusive and welcoming workplace, resolving team member and customer concerns, coordinating special sales events, supporting district operations, and contributing to the local community.

The position requires varied hours, including days, nights, and weekends as business needs dictate, with work six days a week during peak spring and fall seasons and a minimum of 52 hours per week. It also includes travel to other store locations and company functions. Working conditions are described as normal office working conditions, alongside physical store duties.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver's license; a valid license is required when driving for company business.
• Must be able to process information and merchandise through computer systems and a POS register system.
• Must be able to read, write, and count accurately to complete documentation.
• Must be able to access all areas of the store, including the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment needed to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
• Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
• Must be able to work varied hours, days, nights, and weekends as business dictates, including six days a week during spring and fall peak seasons.
• Must work a minimum of 52 hours per week.
• Must be able to stand and walk for extended periods, often up to four hours without a break.
• Must be able to travel to other store locations and company functions.

Nice To Haves

• Retail experience and/or knowledge of farming, ranching, pets or equine, or welding is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma is listed as education; a bachelor’s degree in an agricultural science or business-related field is preferred.
• Any suitable combination of education and experience will be considered.

Responsibilities

• Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service using the GURA approach: greet the customer, uncover needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
• Foster a welcoming, inclusive environment and a sense of belonging for team members, customers, suppliers, and communities.
• Schedule, organize, and plan daily team member activities to support efficient store operations.
• Lead team members in providing a differentiated, Legendary shopping experience.
• Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
• Learn to create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts involving team members and customers.
• Learn sales and profit management and work toward achieving top- and bottom-line goals.
• Promote a safe and productive work environment.
• Manage daily merchandise flow, in-stock levels, and inventory controls.
• Learn to organize periodic merchandise resets and maintain merchandise presentation to company standards.
• Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
• Train in daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and purchase order reports.
• Train in sales forecasting, payroll analysis, and budget review.
• Train in documenting team member evaluations and corrective action.
• Learn to manage periodic price changes and communicate inventory needs to buyers and distribution centers.
• Work with buyers, supply chain management, district managers, and distribution centers to address inventory problems.
• Learn to coordinate and conduct special sales events and assist district and store managers with district issues and operational needs.
• Participate in community involvement.
• Reinforce Tractor Supply Company’s mission and values and develop the store as an Employer of Choice.
• Learn to address team member issues and concerns, involving Human Resources when needed.
• Learn to assess and develop team members for advancement.
• Train in budgeting and sales forecasting and learn to audit store processes.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Additional total-reward benefits intended to support team member and family well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED