Hotel General Manager

Sage Hospitality • Breckenridge, CO

63d • $200,000 - $240,000 • Onsite

About The Position

Sage Hospitality Group is seeking a General Manager for the Hotel Alpenrock, a Curio Collection Hotel in Breckenridge, Colorado. This modern lifestyle hotel is located adjacent to the Peak 9 base area. The role involves overall management responsibility for the hotel's operations, including profitability, guest service, product quality, and property maintenance, all within the framework of the company's policies, budget, and marketing plans.

Requirements

• A four-year college degree or equivalent education/experience.
• Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel.
• Previous experience as Department Head at the same facility.
• Advanced knowledge of the hospitality and business management fields.
• Considerable working knowledge of other major areas and the skill to integrate and communicate that information.
• Ability to study, analyze, and interpret complex activities or information to improve practices or develop new approaches.
• Ability to make decisions with only general policies and procedures for guidance.
• Highly developed communication skills to negotiate, convince, sell, and influence others.
• Excellent speech and written skills.
• Excellent literacy skills necessary for reports, policies, and procedures.
• Vision ability to visually inspect the hotel.
• Mobility to walk through the front and back of the hotel.
• Physically able to regularly inspect all areas of the interior and exterior of the facility.

Nice To Haves

• Climbing approximately 20-30 steps 10% of the week.

Responsibilities

• Lead the Executive Committee using a participative style, coordinating departmental operations and assisting in problem-solving.
• Develop and assure achievement of the annual operating budget, including revenues, costs, and profits.
• Set quarterly priorities and objectives for department heads with action plans and follow-up.
• Perform monthly forecasting of operating staff and cost expenditures, and business planning.
• Conduct monthly P&L statement critiques to correct problems, ensure spending alignment, and plan for future business.
• Develop a high level of staff morale and loyalty to reduce turnover and increase employee engagement.
• Communicate, counsel, and assist in staff development, maintaining an open-door policy for all hourly personnel.
• Conduct performance appraisals and personal development plans for management staff, addressing substandard performance.
• Ensure all hotel management meets experience, knowledge, and ability requirements.
• Review and assure adherence to cost controls to protect hotel property and assets.
• Review wage and salary increases for compliance with company policies.
• Conduct quarterly reviews of future bookings and sales, identifying weak periods and implementing yield management practices.
• Conduct quarterly reviews of pricing for rooms, restaurant, lounge, and banquet areas, implementing timely price increases.
• Regularly inspect guest rooms, public areas, back of house, and banquet setups, developing corrective action lists.
• Establish and implement guest service standards for all departments, reviewing and identifying corrective actions.
• Ensure an ongoing program for regular repair and upkeep of the facility, landscape, and equipment through a preventive maintenance program.
• Develop and monitor the implementation of the annual sales and marketing plan.
• Review sales solicitation activities, room night productivity, and group room rates, taking corrective action and guiding as needed.
• Evaluate market mix to position the hotel for increased business.
• Participate in sales solicitation of key accounts.
• Monitor the success of F&B promotion programs and sales levels, taking corrective actions.
• Maintain credit policies at Front Office, Sales, and Catering, supervising collections and reviewing aging reports.
• Regularly review Front Office results to maximize room revenue and initiate solutions for problem areas.
• Represent the hotel in the local community, positioning it as a supportive corporate citizen.
• Assure full implementation of all Company policies and procedures throughout the hotel.

Benefits

• Eligible to participate in Sage bonus plan
• Unlimited paid time off
• Medical, dental, & vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager