Hotel Front Desk Representative
Gaming Enterprise•Prior Lake, MN
•Onsite
About The Position
The Hotel Front Desk Representative provides guest service in line with SMSC Gaming Enterprise’s Purpose, Vision, and Values. The role assists guests with check-in and check-out, collects payment for transactions, and delivers a high-level guest experience in a fast-paced, high-volume environment. The representative stays current on casino and hotel promotions and uses effective sales tactics to upsell hotel offerings. The schedule is 2:30 p.m.–11:00 p.m., with weekends needed.
Requirements
- Minimum one year of guest service and cash handling experience.
- Ability to speak, write, and read English clearly.
- Ability to communicate with a diverse population.
- Working knowledge of basic computer operation.
Responsibilities
- Provide guest service in line with SMSC Gaming Enterprise’s Purpose, Vision, and Values.
- Assist guests with check-in and check-out functions.
- Collect payment for transactions.
- Deliver a high-level guest experience in a fast-paced, high-volume environment.
- Keep current with casino and hotel promotions.
- Use effective sales tactics to upsell hotel offerings.
Benefits
- Competitive weekly pay
- Medical, dental, life, and disability insurance
- Onsite medical clinics and pharmacy
- 401(k) retirement plan
- Paid time off
- Wellness programs
- Discounts on childcare, fuel, bus passes, and fitness membership
- Free uniforms and free uniform cleaning
- Tuition reimbursement
- Advancement opportunities
- Signing bonus of $1,000
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
