Mistequa Hotel Food and Beverage Bartender/Cashier

Mistequa Casino Hotel•Chewelah, WA

About The Position

The Hotel F&B Cashier/Bartender provides fast, friendly, and courteous service by taking food and drink orders, serving guests, and monitoring their needs. The role involves cashiering, bartending, maintaining beverage and dining areas, and supporting the safe and compliant operation of the casino hotel’s food and beverage department. The employee must follow departmental policies, internal controls, service standards, and applicable laws and regulations. The position requires shift work, including holidays, weekends, and special events.

Requirements

Must be at least 21 years of age.
One year of bartending experience is required.
Must obtain a food handlers card within 30 days of employment and keep it current.
Must obtain a Class 12 servers permit within 30 days and keep it current.
Excellent guest service skills.
Ability to communicate effectively with team members, guests, and outside contacts.
Ability to work effectively in a fast-paced environment and periodically under conditions of extreme urgency.
Ability to move around all work areas effectively and efficiently.
Ability to be a team player and work independently using good judgment.
Good math skills.
Must be 18 years of age to obtain and maintain a License D with the Spokane Tribal Gaming Commission.
Must attend required casino training sessions and perform duties in compliance with local laws and regulations.
Must pass a criminal background investigation and be able to obtain a Spokane Tribal Gaming License.
Must submit to a pre-employment drug test and random testing following employment.

Nice To Haves

High school diploma or GED preferred.
Cash handling experience preferred.

Responsibilities

Take food and drink orders and serve guests pleasantly and courteously.
Present checks, accept payments, give change as needed, and operate a till.
Learn the menu and garnishes, and verify each order is correct and complete before serving.
Keep items stocked and maintain the beverage center.
Stay informed about casino promotions and events, inform guests, and encourage new guests to join the players club.
Serve alcoholic beverages, assess guests, and follow serving protocols.
Clean the dining area, maintain an orderly workstation, and bus tables.
Maintain accurate and thorough departmental records and reports.
Attend regularly scheduled departmental meetings and facilitate the flow of information.
Notify Management and Security of suspicious activity to help maintain floor security.
Follow regulatory requirements, departmental internal controls, the team member handbook, SMILE service standards, and core values.
Work shifts that include holidays, weekends, and special events.
Perform other duties as assigned.