Food & Beverage Cashier

Boyne Resorts•Newry, ME

About The Position

Sunday River is hiring cashiers to serve day lodge customers and provide exceptional service throughout the guest experience. Cashiers greet and converse with guests, identify purchases correctly in the POS system, process payments, maintain a clean and organized workspace, and follow applicable Local, State, Federal, and Sunday River guidelines. The role can be intense and high-stress during peak business periods, so cashiers need to multitask. They must be able to describe menu items, explain choices at other mountain restaurants, promote area activities, and answer general resort questions. Shifts include weekends and holidays, with additional time needed during especially busy periods such as Christmas and Presidents’ Week. Full-time and part-time positions are available.

Requirements

  • Must be at least 16 years old.
  • Must be physically able to spend most of the workday on their feet.
  • Must be able to push, pull, and lift up to 25 pounds.
  • Must be able to climb stairs numerous times during each shift.
  • Must be able to multitask during intense, high-volume periods.

Nice To Haves

  • Related experience is preferred but not required.

Responsibilities

  • Receive credit cards, resort charge cards, and gift cards as payment during guest transactions.
  • Take responsibility for all activity on assigned registers and keep the work area clean, neat, and organized throughout the shift.
  • Assist with restocking and replenishing beverages and other front-of-house food items.
  • Complete opening and closing duties and other side work assigned by the Manager on Duty, front-of-house supervisor, or Lead Server.
  • Immediately communicate guest concerns or complaints to the Manager.
  • Answer guest questions quickly and accurately about the menu, upselling, and ingredients.
  • Communicate front-of-house maintenance and repair needs to the Manager on Duty so the dining room remains presentable and in working order.
  • Follow applicable state, local, federal, and Sunday River service guidelines and laws.
  • Inform guests about menu choices at other mountain restaurants, promote area activities, and answer general questions about the resort.
  • Operate the front of house according to the Boyne Brand Standard Audit guidelines.
  • Assist outside the assigned outlet when resort volume is high.

Benefits

  • Wages start at $15.10 per hour plus tips.
  • Free ski pass and access to other Boyne Resorts.
  • Resort discounts on dining, retail, lodging, and spa.
  • Eligibility for affordable team member housing.
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