Hotel Club Room Host

TownePlace Suites (Kinseth Hospitality) • Janesville, IA

2d

About The Position

Keeps the hotel lobby breakfast/refreshment area or concierge room stocked, clean, and orderly. The role includes greeting guests, answering questions, maintaining food and beverage supplies, washing dishes, cleaning and organizing the area, and communicating issues to a manager. The employee is responsible for following KHC policies and property-specific guidelines, maintaining a professional image, and reporting to work as scheduled. Other duties may be assigned.

Requirements

• Ability to perform the described physical demands, including standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, and frequently climbing or balancing.
• Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Follow proper safety precautions at all times to avoid injuries.

Responsibilities

• Meet and greet hotel guests and answer questions and inquiries.
• Put away weekly deliveries of supplies and rotate stock.
• Restock food and beverage items on the hotel bar as guests deplete them and put away food and supplies at the end of meal periods.
• Wash dishes and food trays.
• Clean microwaves.
• Clear and wipe counters and tables, place centerpieces on tables, and remove salt and pepper shakers.
• Fill coffee pots before leaving.
• Fill the hot water dispenser and electric steamers to prepare for the next day.
• Dispose of trash and wipe down trash cans.
• Break down cardboard boxes and carry them to the trash or recycling receptacle.
• Vacuum and mop the dining area and pantry.
• Organize the pantry.
• Complete the hotel pantry communication log for other shifts and hotel employees to review.
• Communicate inventory shortages, maintenance issues, or guest complaints to the manager.
• Assist with cleaning public restrooms, pool areas, the fitness center, the main lobby, sleeping rooms, or laundry, and with special cleaning projects as requested.
• Follow KHC policies and procedures, including dress code, safety, and performance standards.
• Maintain a professional image and report to work as scheduled.

Benefits

• Health, dental, vision, and other benefits available
• DailyPay
• 401k
• Paid training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed