Hotel Club Room Host

Kinseth Hospitality • Coralville, IA

3d

About The Position

Keeps the hotel lobby breakfast or refreshment area, or concierge room, stocked, clean, and orderly. The role includes welcoming guests, maintaining food and beverage supplies, cleaning and organizing the pantry and dining area, and communicating inventory shortages, maintenance issues, and guest complaints to a manager. The employee is responsible for following company and property policies, including dress, safety, and performance standards, maintaining a professional image, and reporting to work as scheduled. Other duties may be assigned.

Requirements

• Meet the physical demands of the role, including regularly standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling.
• Frequently climb or balance.
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
• Follow proper safety precautions at all times to avoid injuries.

Responsibilities

• Meet and greet hotel guests and answer their questions and inquiries.
• Put away weekly deliveries of supplies and rotate stock.
• Restock food and beverage items as guests deplete them and put away food and supplies at the end of the meal period.
• Wash dishes and food trays.
• Clean microwaves.
• Clear and wipe counters and tables, place centerpieces on tables, and remove salt and pepper shakers.
• Fill coffee pots before leaving.
• Fill the hot water dispenser and electric steamers in preparation for the next day.
• Dispose of trash and wipe down trash cans.
• Break down cardboard boxes and carry them to the trash or recycling receptacle.
• Vacuum and mop the dining area and pantry.
• Organize the pantry.
• Complete the hotel pantry communication log for other shifts and hotel employees to review.
• Communicate inventory shortages, maintenance issues, or guest complaints to a manager.
• Assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, or laundry, and with special cleaning projects as requested.
• Follow KHC policies and procedures, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.

Benefits

• Health, dental, vision, and other benefits available
• DailyPay
• 401k
• Paid training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed