Hotel Breakfast Attendant

McKibbon Hospitality•Raleigh, NC

About The Position

The Breakfast Attendant prepares and services the buffet area for guests, preparing food and beverages according to company and brand standards and providing proactive, exceptional guest service. The role involves serving guest orders, maintaining clean dishware and stocked beverage, ice, and condiment areas, transporting food and tableware, washing dishes, and cleaning the pantry and breakfast area. The attendant also anticipates guest needs and potential hazards and performs other duties as requested by management.

Requirements

  • One to two years’ experience in a food service position.
  • Ability to maintain guest satisfaction and work toward increasing departmental and overall guest satisfaction.
  • Ability to ensure sanitation practices are followed.
  • Ability to set up attractive food displays.
  • Ability to stand for long periods, kneel, and lift up to 20 pounds.
  • Ability to communicate with guests in a friendly manner.
  • Food preparation skills.
  • Ability to follow cooking instructions and food safety requirements.
  • Practice safe work habits and use required safety equipment.

Nice To Haves

  • Experience working at a hotel establishment.
  • Experience maintaining safety requirements.

Responsibilities

  • Prepare food and beverages according to company and brand standards.
  • Service guests’ orders as requested and in accordance with company and brand standards.
  • Maintain adequate supplies of clean dishware.
  • Carry food, dishes, trays, and/or silverware from the pantry to serving counters.
  • Collect dirty dishes and tableware and run them through the dishwasher.
  • Clean counters, shelves, furniture, and equipment in the pantry or breakfast area.
  • Clean spills and broken items and remove trash as necessary.
  • Mop or vacuum floors.
  • Anticipate potential hazards and guest needs to provide proactive service.
  • Fill beverage and ice dispensers and stock or refill areas with condiments.
  • Perform other duties as requested by management.

Benefits

  • Full-time associates: comprehensive benefits package including medical, dental, and vision insurance.
  • Life insurance.
  • Pet insurance.
  • Short- and long-term disability.
  • Paid time off and holidays.
  • Tuition assistance.
  • Competitive compensation with incentives (incentives vary by position).
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Brand and company training classes, workshops, and conferences for career growth and development (varies by position).
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
  • Applicable state-specific holiday, vacation, or benefit requirements.
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