Hotel Breakfast Attendant
About The Position
The Breakfast Attendant provides outstanding morning service to hotel guests and supports guest satisfaction at the SpringHill Suites by Marriott in Uptown Charlotte. The full-time position is scheduled from 5:00 a.m. to 12:00 p.m., with weekday and weekend availability required. Breakfast must be set up by 6:00 a.m. daily. The role involves preparing and setting up hot and cold breakfast items and the service area, maintaining food quality and temperature standards throughout service, assisting guests, clearing and cleaning tables and equipment, completing closing duties and cleaning checklists, and monitoring inventory and supply needs. Employees work primarily indoors in a customer-facing environment and must be able to work the hours and days needed to meet business requirements.
Requirements
- At least 1 year of related experience in a customer-facing position.
- Ability to arrive on time as scheduled and work the early-morning shift; breakfast must be set up by 6:00 a.m. daily.
- Weekday and weekend availability.
- Professional demeanor in appearance and communication.
- Strong interpersonal skills for interacting with associates and guests.
- Ability to multitask and prioritize tasks.
- Basic math, reading, and writing skills.
- Strong written and oral communication skills.
- Basic knowledge of the proper use, maintenance, and cleaning of industrial kitchen equipment, and food preparation.
- Fluency in English, including the ability to speak, hear, read, and write.
- Ability to walk and stand for long periods and frequently bend, crouch, and lift up to 25 pounds.
Nice To Haves
- ServSafe Certification.
Responsibilities
- Provide attentive, friendly, courteous, and service-oriented customer service to hotel guests.
- Prepare hot and cold breakfast items before service, including fruit and vegetables, cooked or heated items, coffee, and hot water.
- Set up the breakfast service area in accordance with established brand standards.
- Check hot breakfast items every 30 minutes; replenish, refresh, stir or rotate items, check temperatures, and remove items according to brand standards and time and temperature requirements.
- Check cold, bakery, fresh, and packaged breakfast items every 30 minutes; replenish and reorganize items and check temperatures according to brand standards.
- Clear and clean tables as they become available, wash dishes and utensils, clean spills, and remove trash.
- Complete closing duties, including storing and breaking down goods, cleaning equipment and areas, returning equipment, locking refrigerators and doors, restocking, turning off lights, and completing temperature logs and daily cleaning checklists.
- Take inventory of food, beverages, and supplies and inform management of purchasing needs and critical shortages.
Benefits
- Daily pay with access to up to 50% of earned wages after every shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
