Hostess

Troon•Lancaster, SC

9d•Onsite

About The Position

Edgewater Golf Club in Lancaster, South Carolina, is hiring a part-time Hostess to welcome and seat restaurant guests and help provide friendly, attentive, and efficient dining room service. The role suits an organized, customer-service-focused candidate with strong communication and interpersonal skills. Beginners are welcome; a few months of related experience is preferred but not required. Candidates should have flexible availability to work weekends and holidays as needed. The club describes its safety protocols as designed to help staff and patrons focus on customer experience, teamwork, and dining room management. The position involves greeting and seating guests, maintaining guest lists and reservations, supporting dining room set-up and service, and keeping service areas clean and presentable. The hostess communicates guest requests and concerns to the department manager and follows safe work practices. Work conditions include frequent standing and walking, occasional physical tasks, moderate noise, and extended hours during golf and holiday seasons. Edgewater Golf Club is part of Troon, a professional club management company that describes itself as the world’s largest in its field. Troon cites opportunities for professional development and growth, as well as a comprehensive benefits package.

Requirements

High school diploma or GED, or one to three months of related experience or training, or an equivalent combination of education and experience.
Ability to read and speak English may be required to perform the job duties.
Complete Alcohol Awareness Training.
Knowledge of Microsoft Office applications.
Knowledge of a point-of-sale (POS) system.
Organized, customer-service-focused, with strong communication and interpersonal skills.
Flexible schedule and availability to work weekends and holidays as needed.

Nice To Haves

A few months of related experience; experience is preferred but not required.

Responsibilities

Welcome guests with a friendly greeting and escort them to their assigned tables.
Seat guests in station rotation, maintain guest lists, and follow and enforce check-in procedures.
Assign opening or closing side duties, supervise side work, and ensure station set-ups are completed before service staff depart.
Assist with side work and support service staff with tasks such as bussing tables and taking cocktail orders.
Maintain the reservation book, answer incoming calls, and record reservations and guest requests.
Know menu items, prices, and general service procedures.
Maintain appearance and cleanliness standards in service areas.
Remain visible and accessible to guests, staff, and management on the dining room floor.
Check tables before service to ensure they are properly set.
Communicate guest requests and concerns to the department manager.
Incorporate safe work practices into job performance.
Maintain regular and reliable attendance.
Perform other duties as required by the supervisor.