Hostess

Lombardi Family Concepts Corporate•Dallas, TX

About The Position

We’re looking for an energetic, welcoming, organized Hostess who is passionate about creating an exceptional first impression for every guest. The role is suited to someone who enjoys interacting with people and thrives in a high-energy environment, understanding that hospitality begins as soon as a guest walks through the door. The Hostess supports the guest experience and front-of-house team by welcoming and seating guests, managing reservations and waitlists, communicating with guests and colleagues, and helping keep the host stand and dining room guest-ready.

Requirements

Excellent communication and interpersonal skills.
Warm, outgoing, and genuinely welcoming personality.
Strong organizational and multitasking skills.
Ability to remain composed in a fast-paced environment.
Professional appearance and demeanor.
Strong attention to detail.
Team-first mindset.
Professional, dependable, and self-motivated.
Flexible availability, including nights, weekends, and holidays.

Nice To Haves

Previous restaurant, hospitality, or customer-service experience is preferred.

Responsibilities

Welcome every guest with a warm, friendly, and genuine attitude.
Create an exceptional first and last impression for every guest.
Manage guest seating and table rotation efficiently.
Accurately manage reservations, waitlists, and seating assignments.
Provide accurate wait-time estimates and communicate updates to guests.
Escort guests to their tables and provide menus when appropriate.
Answer phones and respond to guest questions professionally.
Communicate effectively with servers, bartenders, management, and kitchen staff.
Monitor dining room flow and help maintain balanced sections.
Maintain a clean, organized, and guest-ready host stand.
Assist with menus, table settings, and other front-of-house needs.
Anticipate guest needs and assist throughout the dining experience.
Bring positive energy and enthusiasm to every shift.