Hostess Cashier

Coco Key Hotel & Water Resort•Orlando, FL
•Onsite

About The Position

We are seeking a dedicated and efficient Food and Beverage Cashier to work at one of the resort’s outlets: Tradewinds, Callaloo, or Starbucks. The role provides exceptional customer service, processes transactions accurately, and supports the smooth operation of the designated outlet. As a first point of contact for guests, the cashier helps ensure a seamless and enjoyable experience. Outlet-specific work includes sharing menu and special information and processing food and beverage payments at Tradewinds and Callaloo, including information about dietary options at Callaloo. At Starbucks, the cashier takes orders for coffee, espresso-based drinks, and baked goods while accommodating customer preferences and processing payments efficiently.

Requirements

  • Previous cashier or customer service experience is preferred.
  • Strong communication and interpersonal skills and the ability to provide excellent customer service.
  • Basic math skills and proficiency with point-of-sale (POS) systems.
  • Attention to detail and accuracy when processing transactions.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Ability to work in a team setting and assist colleagues and management as needed.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Previous experience as a cashier or in customer service.

Responsibilities

  • Process customer payments accurately and efficiently using the point-of-sale (POS) system.
  • Handle cash, credit cards, and other payment methods, provide correct change, and issue receipts.
  • Maintain an organized, balanced cash drawer throughout the shift.
  • Process orders and ensure transactions are completed properly.
  • Assist guests with questions about menus, specials, and available products.
  • Communicate with kitchen staff, baristas, and food servers to support timely and accurate order fulfillment.
  • Monitor outlet product stock and notify management when restocking is needed.
  • Maintain cleanliness and organization of the cashier station and associated work areas.
  • At Tradewinds, provide information about menus and specials and process payments for food and beverages.
  • At Callaloo, provide information about menu items, specials, and dietary options and process food and beverage payments, including during busy periods.
  • At Starbucks, take orders for coffee, espresso-based drinks, and baked goods, accommodate customer preferences, and process payments.
  • Work flexibly across Tradewinds, Callaloo, or Starbucks.
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