Host - BRU Burger Bar, Bloomington
About The Position
As a Host at BRU Burger Bar, you are the first point of contact for guests and help set the tone for their dining experience. You provide a warm welcome, organize seating and reservations, and coordinate with restaurant staff to support efficient service and guest satisfaction. Training is provided; previous host or hostess experience is preferred but not required. The role requires standing, walking, and moving around the restaurant for extended periods, and occasionally lifting and carrying items up to 20 pounds. Flexibility to work evenings, weekends, and holidays is required. The company offers competitive compensation, a welcoming team environment, and opportunities for growth within the restaurant.
Requirements
- Excellent customer service and communication skills.
- Friendly, outgoing personality and positive attitude.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in high-pressure situations.
- Ability to stand, walk, and move around the restaurant for extended periods.
- Ability to occasionally lift and carry items up to 20 pounds.
- Flexibility to work evenings, weekends, and holidays.
Nice To Haves
- Familiarity with reservation systems or software.
- Previous host or hostess experience; not required, as training will be provided.
Responsibilities
- Welcome guests with a friendly, positive attitude; manage the waitlist and reservations; estimate wait times; escort guests to tables; present menus; and seat guests according to seating charts and server rotation.
- Take and confirm reservations by phone or through the restaurant’s reservation system, maintain an accurate reservation book, and communicate special requests and guest preferences to servers and kitchen staff.
- Provide information about the restaurant, menu items, daily specials, and promotions; assist with coat check if applicable; and handle guest inquiries, concerns, and special requests professionally.
- Communicate and coordinate with servers, bussers, and kitchen staff to support efficient seating, guest flow, and service.
- Track waiting guests, notify them when tables are ready, and communicate waitlist status and estimated wait times.
- Keep the host stand and waiting area clean, organized, and stocked; ensure menus and promotional materials are in good condition and available.
Benefits
- Competitive compensation.
- Welcoming team environment.
- Opportunities for growth within the restaurant.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
