Host - Beauty & Essex New York

Tao Group Hospitality • New York, NY

3d

About The Position

The Host guides guests to appropriate tables as directed by the maître d’ and interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The role focuses on anticipating and accommodating guest needs, maintaining an orderly entrance area, managing reservations and incoming calls, and supporting front-desk and service procedures. Hosts participate in pre-service meetings and training, work collaboratively with the team, and carry out additional tasks as assigned by management.

The position requires previous hospitality and host experience, preferably in a high-volume restaurant, nightclub, or lounge. Hosts must communicate effectively, maintain a positive and professional attitude and appearance, and be able to handle a fast-paced environment. Work may involve extended or irregular hours, evenings, weekends, and holidays, as well as exposure to varying noise and crowd levels, smoke, and cleaning materials.

Requirements

• Previous hospitality experience.
• Previous host person experience.
• Ability to write, read, and communicate verbally.
• Ability to print legibly for team members, management, and guests.
• Ability to stand for extended periods and move quickly.
• Ability to push and lift up to 75 pounds, with or without assistance.
• Maintain a professional, neat, and well-groomed appearance in accordance with company standards.
• Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
• Ability to maintain confidentiality.
• Ability to work effectively in a fast-paced, busy, and somewhat stressful environment.
• Completion of Tao Group Hospitality in-venue host person training.

Nice To Haves

• Experience in a high-volume restaurant, nightclub, or lounge.

Responsibilities

• Anticipate and accommodate guests’ needs.
• Maintain the cleanliness and orderliness of the entrance area.
• Comply with Department of Health and company sanitation standards.
• Take and process guest reservations.
• Assist with incoming calls and answer guest questions.
• Check guests’ coats and other belongings where applicable.
• Set up the front-desk area and complete side work and opening and closing procedures as directed.
• Ensure appropriate menus are printed and ready for service, keep menu books organized with current menus, and collect menus throughout the venue during the shift.
• Report equipment or furniture breakage and damage to management immediately.
• Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
• Learn through listening and observation, share knowledge, and lead by example.
• Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Work as part of a team and provide help and support to fellow team members.
• Complete additional tasks as assigned.

Benefits

• State-applicable time off (for eligible part-time team members).
• Pet insurance (for eligible part-time team members).
• 401(k) retirement program with employer match (for eligible part-time team members).
• Employee assistance program (for eligible part-time team members).
• TAO Savings Marketplace (for eligible part-time team members).
• Employee discounts (for eligible part-time team members).

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed