Seasonal Beauty Host

L'Occitane en Provence - UK & Ireland•Harrogate, TN

About The Position

As a Beauty Host at L'Occitane en Provence, you act as a brand ambassador and storyteller, creating memorable beauty experiences for guests. You provide personalised beauty advice, share product knowledge and the brand’s sustainability values, and help maintain an excellent boutique environment. The role suits someone with a positive, caring, collaborative attitude and an interest or experience in luxury retail, beauty, hospitality, or other guest-focused settings.

Requirements

  • Bring a sunny personality, be a team player and go-getter, and demonstrate positive energy and a ‘can-do’ and ‘can-grow’ attitude.
  • Show genuine care for guests and connect with them to meet their needs through meaningful beauty experiences.
  • Be a passionate storyteller who can bring the performance and purpose of products to life.
  • Take pride in embodying and sharing the company’s sustainability commitments.
  • Have an eye for excellence and detail.

Nice To Haves

  • Experience or affinity with luxury retail, beauty, hospitality, or other guest-centric environments.

Responsibilities

  • Welcome guests warmly, provide personalised beauty advice, and offer signature experiences such as hand massages and beauty consultations.
  • Develop and share expertise about L’Occitane en Provence products, heritage, ingredients, and sustainability values.
  • Execute visual merchandising, manage stock, and maintain pristine boutique spaces according to company standards.
  • Meet targets through expert product demonstrations and tailored guest experiences.
  • Use Point Of Sales (POS) and clienteling systems and represent the brand at events.
  • Collaborate effectively and build trust through open communication and knowledge sharing.

Benefits

  • Discretionary Company Bonus scheme
  • Contribution Pension Scheme
  • Holiday Allowance above statutory
  • Flexible Bank Holidays
  • Enhanced maternity leave (20 weeks full pay) and paternity leave (12 weeks full pay) after 1 year
  • Work from Anywhere Policy — up to 4 weeks a year
  • Volunteering day
  • Half-day leave for birthday
  • One day’s holiday for newlyweds
  • Discount Scheme
  • Product allocation
  • Company benefits platform
  • Cycle to work scheme through Reward Gateway
  • Travel Loan through Reward Gateway
  • Subsidised health and wellbeing plan
  • Long service awards
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