Host - Flanker SLC
About The Position
Flanker Kitchen & Sporting Club is seeking a Host to welcome, greet, and seat guests in a gracious, accommodating, and professional manner while ensuring guest satisfaction. The Host manages reservations and provides accurate wait times to guests without reservations. The role is based at a dining, drinking, and entertainment venue across from Delta Center in Fountain Plaza at The Gateway. The establishment includes a restaurant, bars, private karaoke and golf simulator rooms, a nightclub, and a cocktail lounge with bowling. The restaurant is open seven days a week and serves American bar-and-grill favorites and other offerings prepared in its full kitchen.
Requirements
- Must be able to stand, lift, and bend for extended periods.
- Must be able to bend and lift up to 50 pounds.
- Must be able to perform tasks that may involve repetitive motion.
- Must be able to work and remain focused in a fast-paced, changing environment.
- Must be able to work a flexible schedule that includes varying shifts, days, evenings, weekends, and holidays.
Nice To Haves
- Previous host or hospitality experience in a high-volume restaurant or lounge is preferred.
Responsibilities
- Maintain professional appearance standards as directed in the Employee Handbook.
- Anticipate and accommodate guest needs and provide professional, exceptional service.
- Provide basic food and beverage information, describe special offerings and displays, and use upselling skills.
- Assign seating while considering service standards, staffing levels, and kitchen capacity.
- Set up the host stand, review the reservation book, and maintain cleanliness and order in the area throughout the shift.
- Assist with incoming calls, answer guest questions, and confirm reservations.
- Seat reservations promptly at tables set for the party size and hold chairs for guests when possible.
- Follow Department of Health and company sanitation standards to protect the establishment, guests, and employees.
- Take and process reservations, special orders, and pre-payment information.
- Perform side work and opening and closing procedures as directed by management.
- Keep menus organized and current, and take weekly inventory of menu paper, menu backs, and desk stationery.
- Immediately report breakage or damage to equipment or furniture to management.
- Attend and participate in daily pre-service meetings.
- Keep knowledge current by participating in staff training opportunities.
- Maintain a positive and professional attitude.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
