Host - Flanker SLC
About The Position
Flanker Kitchen & Sporting Club is seeking a Host for its Salt Lake City location. The establishment is an dining, drinking, and entertainment venue across from the Delta Center in Fountain Plaza at The Gateway. The Host welcomes, greets, and seats guests graciously and professionally, with the goal of ensuring guest satisfaction. The role also manages reservations and provides accurate wait times to guests without reservations. The Host helps coordinate seating with service standards, staffing, and kitchen capacity; prepares and maintains the host stand; answers calls and guest questions; and supports reservation, menu, and opening and closing procedures. The role requires a positive, professional approach and the ability to stay focused in a fast-paced environment. The venue is open seven days a week.
Requirements
- Previous host or hospitality experience in a high-volume restaurant or lounge is preferred.
- Ability to stand, lift, and bend for extended periods.
- Ability to bend and lift up to 50 pounds.
- Ability to perform tasks that may involve repetitive motion.
- Ability to work and remain focused in a fast-paced, changing environment.
- Ability to work a flexible schedule that includes varying shifts, days, evenings, weekends, and holidays.
Nice To Haves
- Previous host or hospitality experience in a high-volume restaurant or lounge.
Responsibilities
- Welcome, greet, and seat guests in a gracious, accommodating, and professional manner.
- Anticipate and accommodate guest needs and provide exceptional service.
- Provide basic food and beverage information, including information about special offerings and displays, and use upselling skills.
- Assign seating while considering service standards, staffing levels, and kitchen capacity.
- Set up the host stand, review the reservation book, and maintain the area's cleanliness and order throughout the shift.
- Assist with incoming calls, answer guest questions, and confirm reservations.
- Seat reservations promptly at a table set for the party size and hold chairs for guests when possible.
- Follow Department of Health and company sanitation standards.
- Take and process guest reservations, special orders, and pre-payment information.
- Perform side work and opening and closing procedures as directed by management.
- Keep menus organized and current, and take weekly inventory of menu paper, menu backs, and desk stationery.
- Report breakage or damage to equipment or furniture promptly to management.
- Attend and participate in daily pre-service meetings.
- Maintain and update job knowledge by participating in staff training opportunities.
- Maintain a positive and professional attitude.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
