Host - TAO Restaurant Las Vegas

Tao Group Hospitality•Las Vegas, NV

About The Position

The Host guides guests to appropriate tables as directed by the maître d’ and interacts with guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner. The role supports gracious hospitality by anticipating guest needs, managing reservations and calls, maintaining the entrance area, and assisting with front-desk setup and service procedures. The Host performs opening and closing side-work, keeps menus organized and ready for service, checks guests’ coats and belongings where applicable, and reports equipment or furniture damage to management. The position also involves attending pre-service meetings and training, learning from team members, and supporting colleagues as part of the team.

Requirements

  • Previous hospitality experience.
  • Previous host person experience.
  • Experience in a high-volume restaurant, nightclub, or lounge.
  • Ability to write and communicate verbally.
  • Ability to print legibly for team members, management, and guests.
  • Ability to maintain positive energy throughout the day.
  • Ability to work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
  • Ability to maintain confidentiality.
  • Ability to handle a fast-paced, busy, and somewhat stressful environment.
  • Ability to maintain a professional, neat, and well-groomed appearance in accordance with company standards.
  • Ability to kneel, bend, sit, and stand for extended periods; move quickly; and push and lift up to 50 pounds.

Responsibilities

  • Guide guests to appropriate tables as directed by the maître d’.
  • Anticipate and accommodate guest needs.
  • Maintain the cleanliness and orderliness of the entrance area.
  • Comply with Department of Health and company sanitation standards.
  • Take and process guest reservations.
  • Assist with incoming calls and answer guest questions.
  • Check guests’ coats and other belongings where applicable.
  • Assist with setting up the front desk area and perform assigned side-work and opening and closing procedures.
  • Ensure appropriate menus are printed and ready for service, keep menu books organized with current menus, and collect menus throughout the venue during the shift.
  • Report breakage and equipment or furniture damage to management immediately.
  • Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
  • Learn by listening to and observing team members, share knowledge, and lead by example.
  • Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
  • Work as part of a team and provide help and support to fellow team members.
  • Complete additional tasks as assigned.
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