Busser - TAO Restaurant Las Vegas

Tao Group Hospitality•Las Vegas, NV

About The Position

The Busser assists floor and cocktail servers with guest service and resets tables in a speedy, professional, and effective manner. The role interacts courteously with dining room and lounge guests, team members, and supervisors to provide gracious hospitality. The Busser helps maintain clean tables, stations, and venue areas; supports guest satisfaction; and follows company and Department of Health sanitation standards. The position includes table setup, stocking side stations, completing opening and closing side-work, attending meetings and training, and supporting other team members as needed.

Requirements

Previous hospitality experience.
Previous busser experience.
Ability to write, read, and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to stand for extended periods and move quickly.
Ability to push and lift up to 75 pounds, with or without assistance.
Ability to work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Nice To Haves

Previous experience in a high-volume restaurant, nightclub, or lounge.

Responsibilities

Anticipate and accommodate guest needs.
Maintain the cleanliness and orderliness of tables.
Communicate guest needs to front-of-house and heart-of-house support staff, servers, managers, and chefs.
Deliver, fill, and refill water as requested by guests or directed by servers.
Clear and reset tables and clean table areas, including banquettes, during service.
Participate actively in service to help ensure guest satisfaction.
Maintain the cleanliness of stations and the venue.
Comply with Department of Health and company sanitation standards.
Set up floor and side stations and perform assigned side-work and opening and closing procedures.
Ensure tables, chairs, and banquettes are clean and free of debris; set tables properly and wipe down chairs, tables, and banquettes.
Stock side stations with prescribed supplies and perform opening and closing side-work.
Participate in marking tables for upcoming courses when available.
Report breakage and damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing team members, sharing knowledge, and leading by example.
Maintain a positive and professional attitude.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work collaboratively and provide help and support to fellow team members.
Assist with or complete additional tasks as assigned.