Host - TAO Restaurant Las Vegas

Tao Group Hospitality•Las Vegas, NV

3d•Onsite

About The Position

The Host guides guests to appropriate tables as directed by the maître d’ and interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The role supports gracious hospitality by anticipating guest needs, managing reservations and inquiries, maintaining the entrance and front desk, and completing service preparation and closing tasks. The position works in a fast-paced restaurant and hospitality environment and may involve irregular and extended hours, evenings, weekends, and holidays.

Requirements

Previous hospitality experience.
Previous host person experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Ability to write and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to maintain positive energy throughout the day.
Ability to kneel, bend, sit, and stand for extended periods; move quickly; and push and lift up to 50 pounds.
Ability to work effectively on a team and interact professionally and courteously with customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance according to company standards.

Responsibilities

Guide guests to appropriate tables as directed by the maître d’.
Anticipate and accommodate guest needs.
Maintain the cleanliness and orderliness of the entrance area and comply with Department of Health and company sanitation standards.
Take and process guest reservations.
Assist with incoming calls and answer guest questions.
Check guests’ coats and other belongings where applicable.
Help set up the front desk and perform side work and opening and closing procedures as directed by management.
Ensure appropriate menus are printed and ready for service, menu books are organized with current menus, and menus are collected throughout the venue during the shift.
Report breakage and damage to equipment or furniture promptly to management.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing team members, share knowledge, and lead by example.
Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work as part of a team and provide help and support to fellow team members.
Complete additional tasks as assigned.