The Port, Part-time Host

Red Wing Shoe Company•Red Wing, MN

2d•$12 - $15

About The Position

The Host works as a Front of House Team Member at The Port in the St. James Hotel, providing superior hospitality in a warm, welcoming, and elevated atmosphere. The role includes greeting guests, answering questions about menu items, and serving beverages to restaurant guests. The Host provides prompt, personalized service intended to ensure guest satisfaction. The targeted hiring range is $11.54–$15.07 per hour, depending on qualifications. Individual pay within the range is determined by factors such as job-related skills, competencies, experience, relevant education or training, and market demand. Specific salary and benefits information for the location will be discussed during the hiring process. Part-time employees are offered a benefits package that includes a 401(k) match, employee discounts, free EAP services, financial planning assistance, and well-being coaching. Employment offers are contingent on satisfactory background-check and drug-screen results. Red Wing Shoe Company is a drug-free workplace and an Equal Opportunity Employer.

Requirements

Three to six months of related customer service experience, or equivalent experience in a similar role.
Good verbal, written, and communication skills, with attention to detail and interpersonal relationships with guests and employees.

Responsibilities

Greet all restaurant visitors and provide service in accordance with Standard Operating Procedures.
Maintain knowledge of food, cocktail, liquor, wine, and beer offerings, as well as hotel services, features, and local attractions, to respond accurately to guest inquiries and enhance the guest experience.
Take ownership of guest requests and identify opportunities to add value to the role.
Assist in maintaining the general cleanliness of the restaurant.
Perform assigned preparatory duties, including polishing, folding, assisting with table setup, and checking reservation accuracy and details.
Comply with hotel and local, state, and federal regulations to ensure safe and proper food and alcohol service.
Handle cash accurately and reconcile financials at the end of the shift as required.
Coordinate with other departments to ensure services are provided efficiently and on time.