Host/Hostess(FT)

Gable Pines•Cupertino, CA

13d•$25 - $28

About The Position

THE FORUM is recruiting a hospitality-focused Host/Hostess to join its culinary team. The role assists the Dining Room Manager/Director with the overall operation, coordination, appearance, and maintenance of the dining area, helping ensure courteous and efficient service. The Host/Hostess greets residents, guests, and staff; coordinates reservations and seating; supports dining room personnel; and helps maintain an engaging dining experience.

Requirements

Must be ServSafe® Certified.
Must hold current state-required sanitation certification or licensure, such as Safe Food Handling and/or Certified Food Manager.
At least two years of hospitality experience in front-of-the-house operations within a restaurant, hotel, club, or similar institution.
Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, patients, families, visitors, peers, supervisors, team members, and other outside contacts.
Ability to work in indoor and outdoor dining areas.

Responsibilities

Arrange seating accommodations and greet residents, guests, and staff while maintaining a friendly environment.
Review and maintain the current reservation system.
Supervise the physical appearance of the dining room and wait stations, including furnishings, rugs, drapes, flooring, and light fixtures.
Supervise the appearance and setup of dining room tables, including linens, napkins, silverware, and centerpieces.
Schedule work assignments for dining room personnel, assign specific jobs, and spot-check work to ensure standards are met.
Advise the Dining Room Supervisor/Manager regarding dining room status.
Assist bus and wait staff on the floor when needed and gather resident feedback and satisfaction information.
Perform specific work duties and responsibilities as assigned by the supervisor.
Receive residents' calls regarding reservations and room service.
Oversee and organize the Meal to Go Program and ensure completed orders are accurate.
Ensure orders are billed accurately and in a timely manner in the POS system.
Run end-of-meal-period reports and send them to the Accounting department.
Attend weekly Food and Beverage meetings with managers and supervisors.
Maintain the organization and cleanliness of host stations.

Benefits

Medical, dental, and vision insurance, with HSA and FSA options.
Basic and voluntary life and disability coverage for full-time employees.
Voluntary accident, critical illness, identity and fraud protection, and pet insurance for full-time employees.
Competitive benefits and a 401(k) with company match.
Referral bonus program of up to $500 per referral.
Generous PTO, paid holidays, and bereavement leave.
Employee Assistance Program.
Safe and clean work environment.
Birthday celebrations, service tenure awards, and monthly employee engagement activities.
Career advancement opportunities.
Tuition reimbursement program.
Warm, engaging, and mission-driven workplace.