Host/Hostess (Seasonal Part-Time) | evo Hotel | Tahoe City, CA

PM New•Tahoe City, CA

10d•Onsite

About The Position

The Host/Hostess welcomes and assists restaurant guests at evo Hotel Tahoe City, providing courteous, prompt, and professional service in person and by telephone. The role supports a smooth dining-room operation, responds to guest requests, and keeps the Restaurant Manager informed of comments and complaints. This is a seasonal, part-time position through April 2027. The position is non-exempt and requires standing and moving at least 75% of the time and lifting at least 50 pounds.

Requirements

Fluency in the local language, spoken and written.
High school diploma or equivalent.
Familiarity with proper seating etiquette and salutations.
Basic knowledge of food, service standards, and procedures.
Knowledge of currently accepted business telephone etiquette.
Ability to work well at a very fast pace and under pressure.
Ability to stand and move at least 75% of the time.
Ability to lift at least 50 pounds.

Responsibilities

Respond to guest needs and requests promptly and professionally, referring matters to the Restaurant Manager when necessary.
Greet guests courteously and professionally upon arrival and thank them upon departure.
Inform the manager of guest comments and complaints.
Stay aware of current house count, visiting VIPs, and hotel functions to provide personalized service.
Make restaurant reservations, greet and seat guests, provide menus, and answer questions about the restaurant and hotel in person or by telephone.
Help service staff as needed and maintain continuity of service in the dining room.
Rotate service stations appropriately when seating guests.
Keep menus, check presenters, and wine lists clean and in good condition during each shift.
Void or adjust guest checks as needed while following correct procedures and supporting guest satisfaction.
Request replenishment of storeroom items from Purchasing as directed.
Record covers, staffing, service flow, and guest comments in the shift log book.
Follow company policies and procedures.
Immediately report suspicious occurrences and hazardous conditions.
Maintain clean and safe work areas and follow company safety standards, including safe equipment handling.
Attend mandatory meetings and perform other assigned tasks, including cross-training.