Garden + Grain- Host/Hostess- FT

Marriott • Aurora, CO

9d

About The Position

The Host/Hostess welcomes guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining areas and providing assistance as needed, arranging tables and chairs, organizing seating for groups with special needs, and ensuring each place setting is properly prepared. The Host/Hostess checks menus for cleanliness, currency, and availability; maintains clean work areas throughout the day; and monitors dining rooms for seating availability, service, safety, and guest well-being.

The position requires following company and safety policies, reporting accidents and unsafe conditions, completing safety training, maintaining a clean and professional appearance, protecting confidential information and company assets, and welcoming guests according to company standards. The Host/Hostess communicates professionally, answers telephones with appropriate etiquette, develops positive working relationships, supports team goals, responds to employee concerns, and meets quality standards. The role involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Marriott International describes its workplace as an equal opportunity environment that values associates’ backgrounds and experiences. Gaylord Hotels offers associates career opportunities and a service-focused team environment. Benefits are available, with eligibility and options varying by employment status, position, and location.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Ability to communicate clearly and professionally and follow company, safety, security, and quality standards.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Greet guests and determine the number of people in their party.
• Seat guests at clean, available tables and provide menus and assistance.
• Guide guests through dining rooms and assist as needed.
• Move and arrange tables, chairs, and settings, including organizing seating for groups with special needs.
• Ensure place settings include the appropriate napkin, clean silverware, and other standard items.
• Check that menus are current, clean, plentiful, and wrinkle-free.
• Maintain clean work areas throughout the day using clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests according to company standards.
• Communicate clearly and professionally and answer telephones using appropriate etiquette.
• Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• Marriott offers a range of benefits designed to support associates and their families, well-being, careers, and personal interests; eligibility and options vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED