Host/Hostess - Restaurant

MINA Group • Bay Harbor Islands, FL

2d • Onsite

About The Position

The Host/Hostess at Louette, an all-day, brasserie-inspired American dining destination at The Ritz-Carlton Bal Harbour, Miami, helps create memorable dining experiences through attentive, personalized service and thoughtful attention to detail. The role supports an inviting, guest-ready restaurant environment and contributes to efficient, consistent service by coordinating with guests, the kitchen, and the restaurant team.

The position is expected to follow company policies, procedures, safety practices, and quality standards; use initiative and good judgment to anticipate guest needs and address service needs; and maintain a polished, professional appearance and elevated communication standards. The Host/Hostess also supports the overall operation with additional duties as needed. The Ritz-Carlton provides training in its Gold Standards, including its Employee Promise, Credo, and Service Values.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods, including across sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu, service, and other work-related information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.

Responsibilities

• Set and maintain tables and service areas to create an inviting, guest-ready environment.
• Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
• Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
• Maintain work areas, equipment, and supplies to established cleanliness, organization, and presentation standards.
• Complete additional duties as needed to support guests, the team, and the overall operation.
• Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
• Follow company policies, procedures, safety practices, and established quality standards.
• Maintain a polished, professional appearance and consistently demonstrate elevated communication and service standards.
• Work collaboratively across the restaurant team to deliver consistent, efficient service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED