Server -- Part Time

Bethesda Senior Living Communities•Frisco, TX

5d•Onsite

About The Position

The Host/Hostess oversees meal service for residents, families, and guests, ensuring prompt, professional service and a positive customer-service environment. The role coordinates assigned community staff, including Care Partners and Medication Aides, and ensures dining areas are prepared and cleaned each shift. The schedule is Saturday through Monday, 6:30 a.m. to 2:30 p.m., at Bethesda Gardens Frisco in Frisco, Texas.

Requirements

High school diploma or equivalent.
Experience with food production and service, sanitation, and safety.
Interpersonal skills to communicate with residents and staff.
Compassion and genuine care for older adults.
Knowledge of where Safety Data Sheets (SDS) for hazardous materials are located and ability to understand their guidelines.
Ability to work independently and as part of a team, and to prioritize Health Services staff workload when emergencies arise.
Ability to work in stressful situations involving residents, families, visitors, and staff.
Strong organizational, motivational, and leadership skills to support successful interdepartmental working relationships.
Ability to work without direct supervision while following community policies, procedures, and guidelines and using good judgment.
Ability to manage stress constructively and seek assistance from community leadership as needed.
Demonstrated servant-hearted attitude aligned with Bethesda Senior Living Communities’ mission.
Ability to handle objects weighing up to 50 pounds occasionally and up to 20 pounds frequently.
Ability to lift residents weighing over 100 pounds with assistance.

Nice To Haves

Previous supervisory experience.

Responsibilities

Coordinate meal-service coverage with the Culinary Services Director, Health Services Director, Executive Director, and other community leaders.
Assist the Culinary Services Director with staff training on food-service procedures, policies, and technical issues.
Attend staff meetings as required.
Direct resident, family, and guest feedback to community leadership.
Ensure pre-service and post-service duties are completed and delegate work to assigned Health Services staff.
Assign sections and tables so residents and guests receive timely service.
Oversee dining-room and table cleaning and preparation, including restaurant-style settings and resetting chairs.
Reset tables and linens and ensure condiments are available and filled.
Ensure drink stations and salad bars are set up according to department procedures.
Take meal orders and ensure staff take orders using excellent customer-service skills.
Ensure drinks are served and refilled as requested.
Serve and oversee service to residents and guests, ensuring their choices are met.
Manage guest reservations and ensure the Private Dining Room is cleaned and set up when needed.
Ensure cleaning checklists and duties are completed according to community procedures.
Ensure room trays are prepared and delivered as needed.
Protect residents’ rights and maintain the confidentiality of their personal information.
Maintain a clean required uniform, professional demeanor, and positive, nurturing environment.
Practice honesty and integrity and maintain a positive customer-service environment.
Perform other duties as assigned.