Host Cashier

Kansas Crossing Casino LC•Pittsburg, KS

11d

About The Position

The Host Cashier provides gracious, kind, and warm service that creates a sense of Hometown Hospitality and fun for guests. The role requires extensive menu knowledge and includes greeting guests, anticipating their needs, seating them, accepting and confirming reservations, and processing payments. The Host Cashier supports departmental goals of consistency, quality, and urgency while demonstrating the company’s core values of Fun, Friendly, and Community. The position is also responsible for safeguarding company assets and assigned funds, accurately balancing transactions and paperwork, preparing reconciliation reports, operating the Point of Sale System according to training, and following company policies and procedures. The Host Cashier maintains a clean and safe work area, uses and stores chemicals responsibly, secures cash inventory, and remains alert to fraud, counterfeit currency, and forged vouchers. The role includes required compliance training and licensing, adherence to applicable laws and gaming regulations, and reporting suspected wrongdoing or violations. The work takes place in a fast-paced environment and requires effective communication with team members, guests, and outside contacts. It involves moving throughout work areas, spending extended time on one’s feet, and working long hours, including nights, weekends, and holidays.

Requirements

Must be at least 18 years old.
High school diploma or GED.
Friendly demeanor and ability to communicate effectively with the public.
Ability to work effectively in an intense, fast-paced environment requiring a high degree of concentration.
Positive and enthusiastic approach to assignments.
Attendance and punctuality are essential functions of the position.
Clean, well-groomed, professional appearance.
Optimistic outlook and a track record of leading, inspiring, and succeeding in service excellence.
Attention to quality details, strong communication skills, and ability to deliver fun.
Ability to communicate effectively with team members, guests, and outside contacts at all levels.
Ability to move around work areas effectively and efficiently.
Ability to work long hours, including nights, weekends, and holidays.
Ability to spend extended time on one’s feet.
Ability to obtain required license(s).

Nice To Haves

Cashiering experience is preferred.

Responsibilities

Attend pre-shift meetings punctually, participate openly, and maintain a positive attitude.
Provide Hometown Hospitality and fun while living the core values of Fun, Friendly, and Community.
Safeguard company assets and follow company policies and procedures.
Maintain accountability for funds entrusted during an assigned shift.
Help coworkers with essential functions and contribute to teamwork.
Balance money transactions and paperwork, and prepare reconciliation reports for funds under the employee’s responsibility.
Follow attendance, appearance, and guest-information confidentiality requirements.
Watch for fraud, forged or counterfeit currency, and vouchers.
Operate the Point of Sale System according to provided training.
Clean as you go and clean spills immediately.
Use chemicals responsibly and ensure they are stored in properly labeled containers.
Keep cash inventory securely stored at all times.
Accept and confirm reservations.
Treat guests and others in a gracious, kind, warm, professional, courteous, and responsive manner.
Attend casino-required training sessions and obtain required licenses.
Perform duties in compliance with local laws, regulations, gaming requirements, and internal controls.
Take steps to prevent minors from gambling or loitering in gambling areas, consuming alcoholic beverages, or purchasing tobacco.
Know the ordinances, regulations, laws, policies, and procedures that apply to the department, as well as the Property’s problem-gambling programs.
Investigate exceptions, fraud, and potential violations as appropriate, and report them to the appropriate management levels.
Report known acts of wrongdoing by team members.
Perform other duties as assigned.