Host/Cashier

WINDSOR CAPITAL GROUP•Walnut Creek, CA

3d•Onsite

About The Position

Windsor Hospitality is hiring a Host/Cashier for its property in downtown Walnut Creek. The role creates a positive first and last impression for restaurant guests by welcoming them, helping manage dining-room flow, and processing payments accurately. It suits someone who enjoys guest interaction, remains calm under pressure, and takes care with cash and transaction details. The position is part-time, requires weekend availability, and schedules may vary with business needs. Flexibility to work any day of the week, including weekends and holidays, may be required; specific shift details will be discussed during the interview process.

Requirements

High school diploma or GED equivalent, or an equivalent level of education and experience.
Basic math skills to calculate costs, process transactions, and make accurate change.
Strong guest-relations skills, including the ability to interact with the public tactfully, courteously, and professionally.
Ability to handle guest complaints and concerns calmly, positively, and effectively.
Sound judgment and ability to make decisions based on verifiable information.
Maintain a professional appearance and manner.
Ability to perform routine tasks consistently and follow established procedures reliably.
Ability to comprehend and accurately follow supervisors’ instructions.
Ability to thrive in a fast-paced, multitasking work environment.
Basic knowledge of food and beverage service standards, guest relations, and etiquette.
Ability to communicate effectively with guests and team members in a friendly, professional manner.
Physical ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull equipment; and stand for extended periods.
Weekend availability is required; flexibility to work any day of the week, including weekends and holidays, may be required.

Nice To Haves

Experience with a cash register or point-of-sale system.

Responsibilities

Greet and welcome guests in a friendly and professional manner.
Compute or recompute bills, itemized lists, and tickets showing amounts due using a cash register or point-of-sale system.
Make change, cash checks, and issue accurate receipts to guests.
Record amounts received and prepare transaction reports.
Read and record cash register totals and verify them against cash on hand.
Maintain the shift logbook and make daily entries to coordinate communication between shifts and management.
Maintain knowledge of menu items and other offerings, including their value and features.
Issue authorized cash refunds or credit memorandums for returned merchandise.

Benefits

Medical, dental, vision, life, and disability insurance for eligible employees.
Flexible Spending Account (FSA) and Health Savings Account (HSA).
401(k) and Roth 401(k) plans.
Employee Assistance Program (EAP).
Career growth opportunities and promotion from within.
Paid time off (PTO).
Paid sick leave.
Employee hotel discounts.
Complimentary on-shift meals at participating hotels.
Recognition and rewards program, including performance awards, milestone celebrations, and incentive programs.