Host/Cashier

Marriott•Walnut Creek, CA

3d•Onsite

About The Position

Windsor Hospitality is seeking a Host/Cashier to welcome restaurant guests, help manage dining-room flow, process payments accurately, and provide a positive experience as guests arrive and depart. The role combines guest service with careful cash handling and attention to detail. The position is part-time, requires weekend availability, and may involve variable schedules based on business needs. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Requirements

High school diploma or GED equivalent, or an equivalent level of education and experience.
Basic math skills for calculating costs, processing transactions, and making accurate change.
Strong guest-relations skills, including the ability to interact with the public tactfully, courteously, and professionally.
Ability to handle guest complaints and concerns calmly, positively, and effectively.
Sound judgment and ability to make decisions based on verifiable information.
Maintain a professional appearance and manner.
Ability to perform routine tasks consistently and follow established procedures reliably.
Physical ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull equipment; and stand for extended periods.
Ability to comprehend and accurately follow supervisors’ instructions.
Ability to thrive in a fast-paced, multitasking work environment.
Basic knowledge of food and beverage service standards, guest relations, and etiquette.
Ability to communicate effectively with guests and team members in a friendly and professional manner.
Weekend availability; flexibility to work any day of the week, including weekends and holidays, may be required.

Nice To Haves

Experience with a cash register or point-of-sale system.

Responsibilities

Greet and welcome guests in a friendly and professional manner.
Compute or recompute bills, itemized lists, and tickets showing amounts due using a cash register or point-of-sale system.
Make change, cash checks, and issue receipts accurately.
Record amounts received and prepare transaction reports.
Read and record cash-register totals and verify them against cash on hand.
Read, maintain, and make daily entries in the shift logbook to coordinate communication between shifts and management.
Maintain knowledge of the value and features of menu items and other offerings.
Issue authorized cash refunds or credit memorandums for returned merchandise.

Benefits

Medical, dental, vision, life, and disability insurance for eligible employees.
Flexible Spending Account (FSA) and Health Savings Account (HSA).
401(k) and Roth 401(k) plans.
Employee Assistance Program (EAP).
Career growth opportunities and promotion from within.
Paid time off (PTO).
Paid sick leave.
Employee hotel discounts across the brand portfolio.
Complimentary on-shift meals at participating hotels.
Recognition and rewards, including performance awards, milestone celebrations, and incentive programs.