Hospitality Specialist
About The Position
Luna Grill is hiring Hospitality Specialists in California, Texas, and Arizona to create memorable guest experiences and help keep restaurant front-of-house operations running smoothly. The role is guest-facing and involves providing genuine, warm service, assisting guests with the menu and orders, coordinating with the kitchen, and maintaining dining and service areas. Hourly compensation varies by region and market: California locations in Los Angeles, Orange County, San Diego, and the Inland Empire pay $20.00 per hour, up to $24 per hour with tips; Dallas/Fort Worth, Texas pays $11.00–$13.50 per hour, up to $16 per hour with tips; and Mesa, Arizona pays $15.15–$16.50 per hour, up to $19 per hour with tips. Luna Grill describes itself as a people-first brand that values culture, teamwork, training, and creating positive experiences for guests and team members. The company participates in E-Verify and is an equal opportunity employer.
Requirements
- At least 1 year of experience in a guest-facing or fast-casual restaurant role.
- Excellent communication and multitasking skills.
- Ability to make guests feel valued and cared for.
- Comfort working in a fast-paced, team-oriented environment.
- Knowledge of food handling and sanitation standards.
- Reliable, hands-on approach and willingness to help where needed.
Nice To Haves
- Bilingual English/Spanish skills.
Responsibilities
- Welcome guests enthusiastically and provide a seamless experience from arrival to departure.
- Guide guests through the menu, answer questions, and make recommendations.
- Take and process orders accurately using the POS system.
- Coordinate with the kitchen to ensure orders are prepared correctly.
- Deliver food and beverages promptly and courteously.
- Keep dining and service areas clean and organized throughout the shift.
- Complete opening and closing tasks and side work.
- Handle to-go and phone orders efficiently and carefully.
- Support teammates to maintain smooth service and guest satisfaction.
Benefits
- Competitive pay and team tip pool.
- Free healthy shift meals.
- On-demand pay via Dayforce.
- Flexible scheduling.
- Recognition, rewards, and referral bonuses.
- Team member discounts.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
