Hospitality Specialist

K2 Services•Cleveland, OH

4d•$0 - $16•Onsite

About The Position

Opensity Solutions is seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Requirements

High School Diploma or GED
1+ work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
Ability to walk, bend, kneel, stand or sit for an extended period of time

Responsibilities

Deliver an elevated guest experience by greeting visitors, responding to requests promptly, and maintaining a professional and welcoming environment.
Prepare and set up meeting rooms according to event specifications, including furniture arrangements, audiovisual equipment, and catering support.
Coordinate and provide food and beverage services for meetings, including breakfasts, lunches, refreshments, and catered events.
Conduct regular inspections of conference rooms, office spaces, pantry areas, and kitchens to ensure cleanliness, organization, and proper stocking of supplies.
Maintain visiting offices and temporary workspaces by ensuring they are cleaned, organized, and fully prepared for daily use.
Support operational service requests, including supply deliveries, event support, equipment setup, and other hospitality-related tasks.
Utilize room reservation systems, scheduling tools, and office software to manage hospitality operations efficiently.
Provide support for occasional after-hours events, including setup, coordination, service, and breakdown activities.
Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.