Hospitality Specialist

Luna Grill•Fort Worth, TX

About The Position

Luna Grill is hiring Hospitality Specialists to create memorable guest experiences and keep the front of house running smoothly. The role is the face of the restaurant, providing warm, genuine service and helping turn each visit into an experience that encourages guests to return. Positions are listed for Dallas, Fort Worth, Kaufman, and Collin County, Texas. Compensation varies by region and market: $12.00–$15.00 per hour, with earnings up to $18.00 per hour with tips. Luna Grill describes itself as a people-first brand focused on culture, standards, and teamwork. Its core values are Social, Transparent, Positive, and Prideful. Luna Grill participates in E-Verify and is an equal opportunity employer committed to a welcoming, inclusive environment and a workplace free from discrimination and harassment.

Requirements

At least 1 year of experience in a guest-facing or fast-casual restaurant role.
Excellent communication and multitasking skills.
Ability to make guests feel valued and cared for.
Comfort working in a fast-paced, team-oriented environment.
Knowledge of food handling and sanitation standards.
Reliable, hands-on approach and willingness to help where needed.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Welcome guests enthusiastically and provide a seamless experience from arrival to departure.
Guide guests through the menu, answer questions, and make recommendations.
Take and process orders accurately using the POS system.
Coordinate with the kitchen to ensure orders are prepared correctly.
Deliver food and beverages promptly and pleasantly.
Keep dining and service areas clean and organized throughout the shift.
Complete opening and closing tasks and other side work.
Handle to-go and phone orders efficiently and attentively.
Support teammates to maintain smooth service and guest satisfaction.