Hospitality Specialist
About The Position
Luna Grill is hiring Hospitality Specialists in California, Texas, and Arizona to create memorable guest experiences and help keep front-of-house operations running smoothly. The role is the face of the restaurant, providing genuine, attentive service and helping turn a quick meal into a welcoming experience. Compensation varies by region and market: California locations (Los Angeles, Orange County, San Diego, and Inland Empire) pay $20.00 per hour, up to $24 per hour with tips; Dallas/Fort Worth, Texas, pays $11.00–$13.50 per hour, up to $16 per hour with tips; and Mesa, Arizona, pays $15.15–$16.50 per hour, up to $19 per hour with tips. The position involves welcoming and assisting guests, taking and processing orders, coordinating with the kitchen, delivering food and beverages, maintaining dining and service areas, and completing opening, closing, and other side work. Hospitality Specialists also handle to-go and phone orders and support teammates to maintain smooth service. Luna Grill describes itself as a people-first brand that values culture, standards, teamwork, respect, and hospitality. The company participates in E-Verify and is an equal opportunity employer committed to a welcoming, inclusive, and nondiscriminatory work environment.
Requirements
- At least 1 year of experience in a guest-facing or fast-casual restaurant role.
- Excellent communication and multitasking skills.
- Ability to make guests feel valued and cared for.
- Comfort working in a fast-paced, team-oriented environment.
- Knowledge of food-handling and sanitation standards.
- Reliable, hands-on approach and willingness to help where needed.
Nice To Haves
- Bilingual English/Spanish skills.
Responsibilities
- Welcome guests enthusiastically and provide a seamless experience from arrival to departure.
- Guide guests through the menu, answer questions, and make recommendations.
- Take and process orders accurately using the POS system.
- Coordinate with the kitchen to ensure orders are correct.
- Deliver food and beverages promptly and courteously.
- Keep dining and service areas clean and organized throughout the shift.
- Complete opening, closing, and side-work tasks.
- Handle to-go and phone orders efficiently and attentively.
- Support teammates to keep service flowing and guests satisfied.
Benefits
- Competitive pay plus team tip pool.
- Free healthy shift meals.
- On-demand pay via Dayforce.
- Flexible scheduling.
- Recognition, rewards, and referral bonuses.
- Team member discounts.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
