Hospitality Specialist
About The Position
Luna Grill is hiring Hospitality Specialists to create memorable guest experiences and help keep the front of house running smoothly. The role is guest-facing and involves welcoming guests, guiding them through the menu, processing orders, coordinating with the kitchen, and delivering food and beverages. Hospitality Specialists also maintain dining and service areas, complete opening and closing tasks, handle to-go and phone orders, and support teammates during service. The position is available in California locations including Los Angeles, Orange County, San Diego, Inland Empire, and San Bernardino; Texas locations including Dallas, Fort Worth, Kaufman, and Collin; and Maricopa, Arizona. Compensation varies by region: California offers $20.00 per hour, up to $24.00 with tips; Texas offers $12.00–$15.00 per hour, up to $18.00 with tips; and Arizona offers $15.15–$17.00 per hour, up to $19.00 with tips. Luna Grill describes its workplace as people-first and values social service, transparency, positivity, pride, and teamwork. The company participates in E-Verify and states that it is an equal opportunity employer committed to an inclusive, discrimination-free work environment.
Requirements
- At least 1 year of experience in a guest-facing or fast-casual restaurant role.
- Excellent communication and multitasking skills.
- Ability to make guests feel valued and cared for.
- Comfort working in a fast-paced, team-oriented environment.
- Knowledge of food-handling and sanitation standards.
- Reliability and a hands-on approach, including readiness to help where needed.
Nice To Haves
- Bilingual English/Spanish.
Responsibilities
- Welcome guests enthusiastically and provide a seamless experience from arrival to departure.
- Guide guests through the menu, answer questions, and make recommendations.
- Take and process orders accurately using the POS system.
- Coordinate with the kitchen to ensure orders are prepared correctly.
- Deliver food and beverages promptly and courteously.
- Keep dining and service areas clean and organized throughout the shift.
- Complete opening and closing tasks and side work.
- Handle to-go and phone orders efficiently and accurately.
- Support teammates to keep service flowing and guests satisfied.
Benefits
- Competitive pay and team tip pool.
- Free healthy shift meals.
- On-demand pay via Dayforce.
- Flexible scheduling.
- Recognition, rewards, and referral bonuses.
- Team member discounts.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
