Hospitality Specialist

K2 Services•Kansas City, MO

3d•$19 - $21

About The Position

The Hospitality Specialist provides professional, responsive service in a law firm environment and coordinates client meetings, events, catering, and daily hospitality needs. The role ensures conference rooms, kitchens, and hospitality areas are prepared and maintained to a high standard, and provides backup reception coverage. The position also supports other Office Services needs as required. Opensity Solutions provides managed services to law firms, financial institutions, and professional services firms. Its capabilities include technology, administrative support, marketing and communications, billing services, records governance, workflow automation, consulting, and hospitality and facilities services. Its mission is to provide modernized technology platforms, elevated technology support, and valuable insights to help clients excel. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 37.5 hours per week, with flexibility to adjust hours for meetings, events, and client needs. Compensation is $19.00 to $21.00 per hour, depending on location, skills, experience, and qualifications. Eligible employees have access to medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off.

Requirements

High school diploma or GED.
At least one year of work experience.
Strong customer service skills and a professional, courteous approach.
Clear verbal and written communication skills.
Strong attention to detail, organization, and follow-through.
Ability to prioritize multiple requests and work effectively in a fast-paced environment.
Ability to work independently and collaboratively.
Working knowledge of Microsoft Outlook, Word, and Excel.
Ability to lift and move items weighing up to 40 pounds, with or without reasonable accommodation.
Ability to walk, bend, kneel, stand, and sit for extended periods, with or without reasonable accommodation.
Willingness and ability to obtain and maintain a Missouri Notary Public commission.

Nice To Haves

Hospitality, catering, or client service experience.

Responsibilities

Coordinate meetings and events, including catering, room setup, refreshments, replenishment, and cleanup.
Prepare conference rooms according to requested layouts, catering needs, and setup instructions.
Manage catering orders by confirming details, delivery times, accuracy, and presentation.
Communicate with requestors, vendors, and team members to confirm arrangements and address changes.
Conduct regular walkthroughs of both office floors to ensure conference rooms, kitchens, and hospitality areas are clean, organized, stocked, and ready for use.
Order and replenish hospitality supplies, snacks, beverages, and kitchen essentials.
Clean and reset meeting rooms after use, including removing catering items, wiping surfaces, and restoring room layouts.
Maintain clean and organized kitchens and pantry areas throughout the day.
Use meeting, catering, and event scheduling software to track requests and complete tasks accurately and on time.
Provide backup reception coverage by greeting visitors, answering calls, and assisting with front desk requests.
Respond professionally to last-minute requests and changing priorities.
Provide additional Office Services support as needed.
Perform notarial services as part of the position after obtaining and maintaining a Missouri Notary Public commission.